FAQs

FAQs

Click on a question to expand and reveal the answer!

Toggle All

How often and when are signals sent?

It depends on market volatility but on average our platform sends up to 160 signals per 24 hour period Monday to Friday, across all settings.

How easy is it to trade the Enigma Strategy?

Enigma Strategies are simple to trade, all information is provided in one instant message on our platform. You simply input the data found in the platform into your trading terminal. 

More details on our strategy can be found via our platform overview tutorial here

How are signals sent?

Our signals are sent via our platform. Our signals are fully automated and derived via machine learning and AI. All signals come with pending order price, stop loss, take profit. A complete breakdown of all platform offerings can be found here
 

What support do you provide?

We aim to provide prompt support via email 5 days a week between 9am to 6pm GMT, additionally, you can call or send us an email and we will reply within 24 hours

Why should I use Enigma strategy?

Our strategy and signals are derived and created by experts and qualified individuals. We provide factual information, and don't welcome “get rich quick” style approach to trading. Our signals should be seen as a market indication and trading aid and not to be taken as financial advice.

Do I need to be an experienced trader to use Enigma Strategy?

Our strategy should be seen as a market indication and trading aid and not be taken as "financial advice". Therefore we suggest all customers have at least six months prior trading experience. We strongly recommend that clients seek independent financial advice should they have any concerns or questions regarding leveraged trading.

What strategies do you use?

Our algorithms & strategies are highly confidential but in general we use technical and fundamental analysis through Artificial Intelligence and Machine Learning tool. Our systems uses various risk management tools, one of which is sentiment analysis which aggregates and updates within milliseconds based on machine learning. Our risk parameters change based on fundamental and technical price movements

Can I see a performance report on Enigma Strategy?

Yes. We provide analytic tools available on request via independent third party providers for complete transparency. This demonstrates our willingness to provide our customers with complete transparency in who we aim to build trust and create long-term relationships with. 

What broker should I choose?

We work with a select number of brokers who are regulated. You will need to complete our knowledge and assessment application. If approved we will email you an application list detailing our preferred brokers.

Can I become an affiliate?

We vet all our affiliates, and only work with affiliates who have at least 2+ years work experience within a regulated financial institution. We do not work with any websites or individuals who make misleading statements, or who have a “get rich quick” style approach

Is your system proprietary?

Yes, our systems are fully proprietary which has taken years to create. We continue to ensure our systems are maintained and perform consistently on a daily basis and we have full-time staff sighting and monitoring our algorithms at all times.

Can Enigma Strategy work with any broker?

The short answer is yes. However, broker performance varies significantly depending on their regulation, spreads and reputation. We recommend trading with brokers we use, which ensures we can monitor the broker's performance, and assist you with broker related queries.

Will my account follow every trade the strategy executes?

Please note all trades being executed in accordance with the signals is subject to your account size. Due to the risk nature of the product, strategies will not trade when the account hits a certain margin. This will result in the performance differing, from the fact sheets, to review a full list of fact sheets we offer, please see here 

What is Equity and Balance

Balance Growth and Equity Growth are different. Growth relates to total balance (including drawdowns) Equity Growth relates to the balance available for withdrawal.

RISK WARNING

CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. Between 66%-73% of retail investor accounts lose money when trading CFDs. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.