FAQs

FAQs

Click on a question to expand and reveal the answer!

Toggle All

How often and when are signals sent?

It depends on market volatility but on average we send between 7-10 signals per 24 hour period Monday to Friday.

How easy is it to trade the Enigma Strategy?

Enigma Strategies are simple to trade, all information is provided in one instant message with an order number for you to track the profit or loss of each trade in percentage in point (PIP). You simply input the data found in the instant message into your trading terminal. 

More details to explain how to trade this strategy can be found here

How are signals sent?

Our signals are sent via the telegram app & via email. Our signals are fully automated and are sent directly from our trading terminals. All signals come with pending order price, stop loss, take profit, and an order number for you to track the profit or loss of each signal.
 

What support do you provide?

We aim to provide prompt support via email 5 days a week between 9am to 6pm GMT, additionally, you can call or send us an email and we will reply within 24 hours

Why should I use Enigma strategy?

Our strategy and signals are derived and created by experts and qualified individuals. We provide factual information, and don't welcome “get rich quick” style approach to trading. Our signals should be seen as a market indication and trading aid and not to be taken as financial advice.

Do I need to be an experienced trader to use Enigma Strategy?

Our strategy should be seen as a market indication and trading aid and not to be taken as "financial advice". Therefore we suggest all customers have at least six months prior trading experience and have passed a professional trading course from an accredited Trading Academy. We strongly recommend that clients seek independent financial advice should they have any concerns or questions regarding leveraged trading.

What strategies do you use?

Our algorithms & strategies are highly confidential but in general we use technical and fundamental analysis through Artificial Intelligence and Machine Learning tool. Our systems uses various risk management tools, one of which is sentiment analysis which aggregates and updates within milliseconds based on machine learning. Our risk parameters change based on fundamental and technical price movements

Can I see a performance report on Enigma Signals?

Yes. We provide analytic tools available on request via independent third party providers for complete transparency, unlike other providers. This demonstrates our willingness to provide our customers with complete transparency in who we aim to build trust and create long-term relationships with. 

How can I make payment?

You can make payment via bank transfer or by credit or debit card online.

Can I become an affiliate?

We vet all our affiliates, and only work with affiliates who have at least 2+ years work experience within a regulated financial institution. We do not work with any websites or individuals who make misleading statements, or who have a “get rich quick” style approach

Is your system proprietary?

Yes our systems is fully proprietary which has taken months to create. We continue to ensure our systems are maintained and perform consistently on a daily basis and we have full time staff sighting and monitoring our algorithms at all times.

Can Enigma Strategy work with any broker?

The short answer is yes. However, broker performance varies significantly depending on their regulation, spreads and reputation. We recommend trading with brokers we use, which ensures we can monitor the broker's performance, and assist you with broker related queries.