Click on a question to expand and reveal the answer!

Toggle All

Is Enigma Strategy a Discretionary Fund Manager (DFM)?

Enigma Strategy is a Discretionary Investment Manager for both Securities & Deriviatives. We manage & control "Funds" however we do not hold our client's funds. We appoint custodians (brokers) who segregate our client funds.

Can Enigma advise me on Deriviatives?

Enigma does not give advice on Derivatives (CFDs, Futures, Options), we are a CFD, Futures, Options & Securities investment manager, and have the discretion to act on behalf of our clients. We are able however to provide Securities advice.

How can you verify Enigma Strategy is regulated by the Financial Conduct Authority (FCA)?

Please find our FCA profile page here.

How do you decide what strategy providers are available on your platform?

We have a strict due diligence questionnaire, that allows us to validate the strategy providers we work with.

How do I become a strategy provider?

More information about becoming a strategy provider can be found by clicking here

Do I need to be an experienced trader to use the Enigma Strategy copy trading service?

Enigma Strategy will perform an assessment & suitability (within our application form) to ensure our services are suitable for you.

Does Enigma offer "model portfolios"?

In short yes we do. We provide a range of model portfolios depending on our client's risk appetite & suitability. 

How do I see a strategy provider's performance report on Enigma Strategy?

We provide analytic tools on request via independent third party providers (where possible) for complete transparency. This demonstrates our willingness to provide our customers with complete transparency in who we aim to build trust and create long-term relationships. 

What broker should I choose?

We work with a select number of brokers who are regulated. You will need to complete our application form. If approved we will email you an application list detailing our preferred brokers.

Can Enigma Strategy work with any broker?

The short answer is No. Broker performance varies significantly depending on a broker's regulation, spreads and reputation. We recommend trading with brokers we use, which ensures we can monitor the broker's performance, and assist you with broker related queries.

Will my account follow every trade the strategy executes?

Please note all trades being executed in accordance with the copy trading is subject to your account size. Due to the risky nature of copy trading, strategies will not trade when the account hits a certain margin. This may result in the performance differing, from the strategy providers' fact sheet.

What is Equity growth and Balance growth?

Balance growth and Equity growth are different. Balance growth relates to total balance (including drawdowns) Equity Growth relates to the balance available for withdrawal.

How do you calculate performance?

We calculate 'Gain' via TWR, which calculates each trade according to the balance at the time of the trade, without excluding past trade's weight on the overall gain percentages. Therefore a gain is a compounded value.

For example:

- You deposit $10 (balance is now $10)
- You lose -$5 which is -50% (balance is now $5)
- You deposit another 95 (balance is now $100)
- You profit $6 which is 6% (balance is now $106)

Total gain is ((-5/10+1)(6/100+1)-1)100=((0.51.06)-1)*100=-47%
Total profit is = -$5 + $6 = $1

As you can see from the example above, it is possible to have a negative gain with a positive dollar profit outcome, and although the account profited $1 if you were to invest once at inception, the investment's value would be down by 47%. This formula also works vice versa, which means a positive gain value while having a negative profit value.

How do I log in to my managed account?

Logins and access to your managed trading account (including, funding, withdrawals, and account statements) are maintained via our counterparties (brokers). Details on how to log in to your managed trading account via our counterparties can be found in the welcome letter we emailed you. Alternatively, give us a call at 0044(0)203 983 9499 or email [email protected] and we will be happy to walk you through how to access your managed trading account. 

Why can't I transfer my money directly to Enigma's bank account?

Enigma Strategy cannot hold its client's money, but it can control its client's money under a mandate (such as an LPOA or IMA). Brokers (counterparties) we appoint to hold our client money are authorised and regulated by the Financial Conduct Authority (FCA). Therefore Funds held lost as a result of the liquidation of our counterparties, up to an amount of £85,000, may be compensated for under the Financial Services Compensation Scheme (FSCS).

Note: FSCS protection does not cover poor investment performance.